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General information and facilities


Information about the general facilities and services offered at Yuzawa New Otani hotel. Guests can always contact the Front Desk for any help and assistance. We will do everything we can to help you enjoy your stay at Yuzawa New Otani.

Free Wi-fi is available in the Lobby area of the hotel
Karaoke Club and private karaoke rooms
A shop offering wide avariety of souvenirs and local products
Meeting and banquet room facilities
Ski and snowboard equipment rental
Barrier-free facilities and universal design guest room.

Hotel Floor Plans

Hotel general facilities & services

Tea Lounge Bar
Karaoke Room Banquet rooms
Meeting rooms Wedding service room
Public baths Sauna
Outdoor ‘rotenburo’ bath Shop
Vending machines Coin laundry in public bath changing rooms (washing machine 200 yen; dryer 100 yen)
Rental ski equipment Rental ski wear
Rental snowboard equipment Oriental manual therapeutics
(winter season only)
Massage chair (100 yen) Foot massage machine (free)
Table tennis Welcome bus service
Massage service Morning call
Delivery service Free coin lockers
(100 yen returnable deposit required)

Restaurant The SNOW

Nearby leisure

Tennis Golf
Hiking Skiing & snowboarding (Late Nov until May)
Snow resorts in Yuzawa town
Trekking Mountain climbing
Museums Wild vegetable picking

Enjoy nature throughout the year

With beautiful mountainous scenery in every direction, Yuzawa can be enjoyed throughout the year with each distinct season offering something different. From the delicate sakura cherry blossoms of spring and fresh greens of early summer to the spectacular colorful autumn foliage as winter approaches. Snowfall transforms everything come winter and on a fine day the white of the snow contrasting with deep blue skies makes for stunning scenery.

Leisure & attractions

Local leisure activities include hiking and trekking and other outdoor activities. Nearby attractions include Yuzawa Kogen Ropeway and ‘Alupu no Sato’ for spectacular views of the surrounding mountain ranges, the picturesque Daigenta Canyon, a leisure pool, fishing parks and also a variety of seasonal events.

Skiing and snowboarding (Late November - May)

Yuzawa is a famous winter sports destination in the winter months, with the area enjoying huge amounts of snowfall every year. Numerous ski and snowboard resorts are within easy reach of Yuzawa New Otani - the nearest just 400m from the hotel. There is a ski resort nearby for every level of skier or snowboarder, from complete beginner to expert, as well as special areas where you can just enjoy playing in the snow! List of all the ski and snowboard resorts in Yuzawa town

Methods of payment

JCB American Express
Diner’s Club UC
UFJ Card Master Card

Important Information

A compulsory bath tax of 150 yen per adult per night is required by law.
Children aged between 0-3 years are not provided with any meals or futon bedding.
A general hotel service charge of 2160 yen is applied for children aged 1-3 years.

Barrier Free information
Wheelchair accessible
Wheelchair rental available
Barrier-free toilets
Barrier-free guest room
Handrail in public baths
Guide dogs allowed (please enquire in advance)


Yuzawa New Otani
Cancellation Policy

No show with no contact - 100% of the cost will be charged
Cancellation on the day of stay - 50% of the total cost will be charged
Cancellation 3 or more days before stay - 20% of the total cost will be charged

Different rates and policy apply for groups of 15 people or over.



Yuzawa New Otani is part of the New Otani group of hotels


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Yuzawa New Otani, Yuzawa 330, Yuzawa-machi, Minamionuma-gun, Niigata-ken, Japan 949-6101 
E-mail:  Telephone: (81) 25-784-2191
© 2015 Yuzawa New Otani